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New tips for catering staff – how to support your customers who live with dementia

Posted June 28th 2017 by Christine


Through our Food Buddies project, we are developing practical help for people living with dementia and other people who sometimes have problems around food.  We are trying to make life easier for people on all aspects of eating and drinking, including shopping and enjoying going out for a coffee or a meal.

Staff who work in food shops and catering establishments told us that it would help them to know more about dementia and how it can affect people. We have written some handy notes for staff to help them understand how to make life easier for their customers. The tips include an overview of the symptoms of dementia, notes from people living with dementia about what makes life easier when going out to shop & eat and guidance on language to use when referring to people with dementia.

If you run, work in or know of a catering establishment or shop which would like to become a dementia-friendly environment or you would like to find out more about what we’re doing, please read and share our tips and take a look at our Food Buddies page for more resources and blogs about the project.

You might also be interested to read our blog about making dining easier for people with dementia.

Get in touch

We’d love to hear from you if you’re interested in any aspect of this work, please contact Jan: / 07793028368

Download our tips!

Supporting customers who live with dementia – handy notes for staff in shops and catering establishments

A booklet cover for a leaflet called Supporting Customers who Live With Dementia


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